RETURNS
We stand behind our products and want our customers to be pleased with their purchase.
Spin-it gladly accepts returns on unworn or defective merchandise with the tags still attached, purchased online or by phone, for a full refund or exchange within 120 days of the original purchase.
Styles sold as "Final Sale" are not eligible for return or exchange.
To start your online return please click here.Â
If you purchased the $2.98 unlimited free returns & exchanges protection at the original time of checkout, there is no cost to return the package. You will be able to submit a return for a full refund to your original payment method or store credit or exchange and receive a pre-paid label through the Re:do return portal. The returns & exchanges protection applies only to the order with which it was purchased.
If you did not purchase the $2.98 free returns & exchanges protection at the original time of checkout, you will be still be able to process your return or exchange through the Re:do return portal; however, you will be responsible for the return shipping label fee at a discounted rate.