Free Returns & Exchange Program – spin-it

Returns & Exchanges

Please fill out our Online Returns/Exchange Form to start the process:

Returns

Spin-It accepts returns on unworn or defective merchandise with the tags still attached, purchased online or by phone, for a full refund or exchange within 120 days of the original purchase.

  • Styles sold as "Final Sale" are not eligible for return or exchange.
  • Use of our return label will incur a $5 return fee to be deducted from the balance of the refund due.

Exchanges

Spin-It is dedicated to ensuring your satisfaction. If you need to exchange your item for a different size or style, we accept exchanges on unworn merchandise with the tags still attached, purchased online or by phone for an exchange within 120 days of the original purchase.

  • Styles sold as "Final Sale" are not eligible for exchange.
  • We are unable to exchange merchandise that is purchased through a different retailer.

Refunds

Refunds are issued to the original payment form on the order. If you used a gift card to place your order, the refund will be issued to the original gift card, and the code will be emailed to you.

Refunds can take up to 10 business days to fully process from the point the package is received at our warehouse. You will receive a refund notification email for your records once your return has been processed.